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Reservation process:
-------------------- ExcellentSatisfactoryUnsatisfactory

Check-in Process:
-------------------- ExcellentSatisfactoryUnsatisfactory

Room D├ęcor:
-------------------- ExcellentSatisfactoryUnsatisfactory

Sleep quality:
-------------------- ExcellentSatisfactoryUnsatisfactory

Breakfast:
-------------------- ExcellentSatisfactoryUnsatisfactory

Conference:
-------------------- ExcellentSatisfactoryUnsatisfactory

Facilities:
-------------------- ExcellentSatisfactoryUnsatisfactory

General cleanliness:
-------------------- ExcellentSatisfactoryUnsatisfactory

Check-out process:
-------------------- ExcellentSatisfactoryUnsatisfactory